Your privacy is important to us. This Privacy Policy explains how DYLAN SPORT (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, shipping address, phone number.

• Payment Information: Credit/debit card details, billing address (processed securely via third-party payment gateways).

• Account Information: Username, password, and account preferences.

• Order History: Products purchased, transaction details, delivery information.

• Device & Usage Info: IP address, browser type, operating system, device identifiers, and browsing behavior.

• Communication Data: Customer support messages, reviews, feedback, or survey responses.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Send order updates, shipping confirmations, and account notifications.

• Improve and personalize your shopping experience.

• Respond to your inquiries and provide customer support.

• Send promotional emails and special offers (only if you opt in).

• Prevent fraud and enhance site security.

3. Sharing Your Information

We do not sell or rent your personal data. We may share it with trusted third parties in these cases:

• Service Providers: Shipping partners, payment processors, and IT providers.

• Legal Requirements: When required by law, court order, or to protect our legal rights.

• Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred to the new owner.

All third parties are contractually obligated to keep your information secure and use it only for intended purposes.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Keep you logged in

• Remember items in your cart

• Analyze website traffic and usage

• Deliver relevant ads

You can manage or disable cookies through your browser settings, but doing so may affect website functionality.

5. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you.

• Correct or update your data.

• Request deletion of your data (subject to legal or operational exceptions).

• Opt out of marketing emails anytime via the unsubscribe link.

To exercise these rights, contact us at [email protected]

6. Data Retention

We retain your personal data for as long as necessary to provide services, comply with legal obligations, or resolve disputes. When data is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement technical and organizational measures to protect your information, including:

• SSL encryption for secure data transmission

• Regular security audits

• Secure access controls to systems and data

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children. If we learn we have unknowingly collected data from a child, we will delete it immediately.

9. International Users

Our website is operated in the United States. If you are accessing from outside the U.S., you agree to the transfer, processing, and storage of your information in the United States.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Continued use of our site after changes means you accept the updated terms.